Product Sections
| Our Contact Details Boxshop Manchester Limited Unit J, Roberts Street, Rawtenstall, Rossendale, Lancashire, BB4 8EU Phone: 0845 463 4401 Registered in England and Wales 070 907 23 |
| Making A Purchase We accept Visa and Mastercard, Maestro, Solo. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Delivery Schedule We deliver your order next working day unless othewise advised. Order cut-off time for next day delivery is 4pm. Orders place before 4pm on a Friday will be delivered on the following Monday unless Saturday delivery is paid. Orders placed after 4pm on a Friday will be delivered on the following Tuesday. |
| Back Orders All our products have 100% availability. |
| Privacy Policy Boxshop Manchester Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy You have the right to cancel any order you have made at any time during the period of 7 working days immediately following the date on which you receive delivery of your order (but not including the day of delivery itself) (Cooling Off Period). To exercise this right to cancel, you must (1) email us at sales@boxshop.uk.com within the Cooling Off Period with your Cancellation Notice and then (2) return the product(s) (if they have already been delivered) unused and at your own cost to: Boxshop Manchester Limited, unit J, Roberts Street, Rawtenstall, Rossendale, Lancashire, BB4 8EU and mark for the attention of Customer Services. Products must be returned to us no later than 14 days after the date of your Cancellation Notice. Where an order is cancelled in any of the ways described in these terms and conditions, the price paid by you for the product(s) in your cancelled order shall be refunded to your debit/credit card as follows: (1) where cancellation occurs after delivery of the product(s) ordered, you will be reimbursed within 7 working days of receipt of the returned products; or (2) where cancellation occurs prior to the despatch of the product(s) ordered, you will be refunded on the next working day immediately following (a) our receipt of your Cancellation Notice or (b) automatic cancellation, whichever is the earlier. Warranty We warrant that the products you have ordered shall at the time of delivery comply with their description, be of satisfactory quality and free from defect. You must check the products for any defect or damage as soon as reasonably possible following delivery. If you receive faulty, damaged or incorrectly described products from us, you must email us at sales@boxshop.uk.com within 7 days of discovery of the defect (or within 7 days of when the defect ought to have been discovered) and in any event no later that 1 month following delivery, providing us with the following information: (a) your order reference number; (b) details of the defective product(s) and description of the fault; (c) the delivery date (Returns Notice). Following receipt of the Returns Notice, we will arrange for the defective products to either be returned by you or be collected by us or a third party on our behalf (as we shall in our sole discretion decide) at our own cost. We will then either (a) replace the defective products within 14 working days of/by the next working day following] receipt of them by us; or (b) cancel your order and reimburse you for the price paid for the defective products. Please see the section on Cancellation above for further details on how you will be reimbursed. |