Delivery Information

UK Distribution by APC Overnight
Orders are despatched with APC Overnight, a national carrier company who have the national infrastructure and logistics expertise to ensure that we at Boxshop UK can supply our customers throughout the UK by the next working day.
APC have an impressive on-time delivery record of 98.7%

Weather and Damage Proof Parcels
Boxshop UK packing boxes and materials are packed in heavy duty plastic and heat sealed to form a weather tight, waterproof parcel to prevent rain and the elements from damaging the moisture sensative cardboard contents.
The heavy duty plastic also protects the cardboard removal boxes from damage and scuffing during carriage to our customers door.
The heavy duty plastic liners are re-usable.

Standard Next Day Delivery
Standard next working day delivery (or your preferred delivery date) on orders over the value of £34.95 (inc VAT) is FREE.
Standard next working day delivery (or your preferred delivery date) on orders under the value of £34.95 (inc VAT) incur a carriage supplement of £7.49

Premium Delivery Upgrades
Saturday delivery (8am to 12 noon), additional £24.95 (inc VAT)
Pre 9.00 delivery (working days), additional £24-95 (inc VAT)
Pre 12 noon delivery (working days), additional £14-98 (inc VAT)

Scotish Highlands & Islands
The following Scotish postcodes are 2 day delivery areas so please order well in advance.
AB10, AB11, AB15, AB16, AB24, AB25, DD, DG, EH, FK, KA, KY, ML, PA1 to PA19, PH1, PH11, TD, IV, KW.

Ireland
Boxshop UK do not currently deliver to Northern or Southern Ireland.

Order Cut-Off Time
Order placed before 4pm on a working day will be despatched the same working day for delivery the following working day (or your preferred delivery date).
Orders placed after 4pm on a working day will be despatched the following working day for delivery the following working day (or your prefered delivery date).
Working days are Monday, Tuesday, Wednesday, Thursday and Friday, (Saturday is not a working day).
Orders placed before 4pm on Fridays will be delivered on the following Monday (unless a Saturday delivery fee is paid or subject to your preferred delivery date)
Orders placed after 4pm on Fridays and over the weekend will be despatched the following Monday for delivery the following Tuesday (unless a bank holiday and subject to your preferred delivery date).
No despatches are made from the Boxshop UK warehouse on Saturdays, Sundays or bank holidays.

Place of Delivery
Orders of packing boxes and removal supplies can be delivered to your workplace.
Orders of moving supplies and removal boxes can be delivered to your neighbours if you cannot be around to accept delivery.
Orders of house removal supplies can be delivered directly to your client (if you are a removal company or an estate agent).
If you live in an apartment with a consierge, please advise him/her that you are expecting parcels and is authorised to sign for the goods on your behalf.

Unattended Delivery
Orders can be delivered with a no signature required instruction, eg leave at back of house, leave in garage etc. (the liability of the goods is the sole responsibility of the purchaser upon this request, please specify this instruction in the special instructions area at the checkout if you require this delivery instruction with your order).
If you need to go out you may leave a signed note on the door for the attention of the delivery driver advising of a convenient location for the goods to be left, the driver can take the signed note as proof of delivery (the liability of the goods is the sole responsibility of the purchaser)

Recipt of Goods
Please check that your order is complete and undamaged before acknowledging receipt. If your order is incomplete please indicate this clearly on the carrier's delivery note and sign only for the goods you have received e.g. "Incomplete - 2 parcels only received". Damaged parcels should be refused and signed e.g. "1 parcel returned damaged in transit". Please then contact us at support@boxshop.uk.com

ETA's (estimated time of arrival)
Boxshop UK cannot give an ETA for orders delivered by our chosen national courier company on day of order delivery.
We cannot contact the individual driver on behalf of any customers.
Premium delivery upgrades are available at the checkout for customers with a tight delivery schedule.

Doorbells
Please check doorbell and buzzer batteries prior to delivery, courier and delivery drivers are very busy and wont normally try to contact you another way (eg. by phone or persistent knocking).

Delivery Terms & Conditions
Boxshop only deliver to postcodes within England, Scotland and Wales.
Boxshop do not deliver to Ireland.
We deliver all our products Mondays to Fridays, excluding public holidays (working days) and Saturdays (at an additional cost).
No deliveries are made on Sundays.
When placing your order, you can select your preferred delivery option. Delivery fees will be clearly visible at the checkout.
Although we will inform you of the delivery date of your order in the confirmation Email, we aim to deliver the products you have ordered within 24 hours of your order being submitted (subject to your preferred delivery date and stock availability).
Our chosen courier company achieve a 98.7% delivery success rate, however we advise that orders are placed well in advance of a removal date as delivery mistakes can happen and are outside our reasonable control.
If at the time of placing your order, the products you ordered are unavailable, you will be given the option of a alternative delivery date when the stock becomes available or a refund.
We usually deliver our products by courier but may (at our discretion) use Royal Mail for very small items.
You will legally own the products you have ordered on delivery provided we have received payment in full.

Next-Working-Day Delivery of packing boxes, moving boxes, removal boxes, archive boxes, wardrobe boxes, bubble wrap, packing paper, packing tape, Fragile tape, marker pens and all associated packing and moving accessories to all the following UK locations.

Greater London Next-Day Delivery Postcodes
Boxshop UK deliver high quality removal boxes, moving boxes, storage boxes, packing materials, removal supplies and packing accessories throughout Greater London including Central London, EC1, EC2, EC3, EC4, WC1 and WC2. West London, W1, W2, W3, W4, W5, W6, W7, W8, W9, W11, W12 and W13. North London, N1, N2, N3, N4, N5, N6, N7, N8, N9, N10, N11, N12, N13, N14, N15, N16, N17, N18, N19 and N20. North West London NW1, NW2, NW3, NW4, NW5, NW6, NW7, NW8 and NW9. South West London SW1, SW2, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW10, SW11, SW12, SW13, SW14, SW15, SW16, SW17, SW18, SW19, and SW20. South East London SE1, SE2, SE3, SE4, SE5, SE6, SE7, SE8, SE9, SE10, SE11, SE12, SE13, SE14, SE15, SE16, SE17, SE18, SE19, SE20, SE21, SE22, SE23, SE24, SE25, SE26, SE27 and SE28. East London E1, E2, E3, E4, E5, E6, E7, E8, E9, E10, E11, E12, E13, E14, E15, E16, E17 and E18.

UK Next-Day Delivery Towns & Cities
Aberdeen, Alsager, Aberystywyth, Aldershot, Anglesey, Bath, Birmingham, Blackburn, Burnley, Bromley, Blackpool, Bolton, Bradford, Bristol, Brighton, Bournmouth, Carlisle, Cambridge, Canterbury, Cardiff, Chelmsford, Chester, Colchester, Coventry, Crewe, Croydon, Darlington, Dartford, Derby, Doncaster, Dorchester, Dudley, Dumfries, Dundee, Durham, Edinburgh, Exeter, East Kilbride, Falkirk, Falmouth, Frome, Glasgow, Gloucester, Galashields, Grimsby, Guilford, Halifax, Harrogate, Harrow, Harrow Weald, Hemel Hempstead, Hereford, Huddersfield , Halesowen, Harlech, Hendon, High Wycombe, Hollyhead, Herne Bay, Hendon, Hornsea, Hastings, Hove, Hoylake, Hungerford, Horsham, Hyde, Huntingdon, Ilford, Ilkley, Inverness, Ilfracombe, Immingham, Ipswich, Irlam, Keighley, Kettering, Kidderminster, Kidsgrove, Kingston-upon-Hull, Kingston-upon-Thames, Kings Lynn, Knaresborough, Knutsford, Lancaster, Leeds, Leatherhead, Leicester, Liverpool, Leighton Buzzard, Luton, Lincoln, Llanelli, Lowestoft, Lyme Regis, Llandudno, Ludlow, Lytham St Annes, Manchester, Mansfield, Macclesfield, Margate, Matlock, Maidenhead, Market Harborough, Marlborough, Merthyr Tydfil, Monmouth, Mold, Milton Keynes, Minehead, Newark, Newbury, Newcastle, New Quay, Newmarket, Norwich, Newport, Newton Abbot, Northampton, Nuneaton, Oldham, Ormskirk, Oswestry, Otley, Oxford, Padstow, Paignton, Putney, Penarth, Penzance, Pontypool, Pontyprid, Peterborough, Port Talbot, Preston, Rhyll, Rochester, Rochdale, Ripon, Ruthin, Rugby, Salford, Salmsbury, Sheffield, Shrewsbury, Southampton, St Helens, Skipton, Sleaford, Skegness, Slough, Stafford, Salford, Sidcup, South-end, St Albans, Southport, Spalding, St Ives, Stevenage, Stockport, Stoke, Stroud, Swansea, Truro, Thetford, Tamworth, Torquay, Tonypandy, Totnes, Thame, Uttoxeter, Uxbridge, Wakefield, Walsall, Warrington, Wallingford, Warwick, Welyn Garden City, Watford, Wilmslow, Woking, Wrexham, Winsford, Wigan, Widnes, Worksop, York.

England Next Day Delivery Counties
Bedfordshire, Berkshire, Buckinghamshire, Cambridgeshire, Cheshire, Cumberland, Derbyshire, Dorset, Durham, Essex, Gloucestershire, Hampshire, Herefordshire, Hertfordshire, Huntingdonshire, Kent, Lancashire, Leicestershire, Lincolnshire, Middlesex, Norfolk, Northamptonshire, Northumberland, Nottinghamshire, Oxfordshire, Rutland, Shropshire, Somerset, Staffordshire, Suffolk, Surrey, Sussex, Warwickshire, Westmoorland, Wiltshire, Worcestershire, North, South, East & West Yorkshire.

Scotland Next Day Delivery Counties
Ayrshire, Borders, Dumfries & Galloway, Stranraer, Glasgow, Lanarkshire, Edinburgh, Perthshire, Dundee, Aberdeenshire.
(The following Scotish postcodes are 2 day delivery areas so please order well in advance.
AB10, AB11, AB15, AB16, AB24, AB25, DD, DG, EH, FK, KA, KY, ML, PA1 to PA19, PH1, PH11, TD, IV, KW)